Guest Services Associate — Stadium Museum & Game Day

The Kraft Group & Affiliates; Foxborough (MA); On-site; USD 36,000 - 48,000; Part time

Job summary

The Kraft Group & Affiliates is seeking a guest services associate for The Patriots Hall of Fame presented by RTX at Gillette Stadium in Foxborough. You will deliver exemplary customer service to all visitors and assist at the information desk, gallery, and with tour group greetings.

The role requires familiarity with exhibits, operating interactive equipment, and supporting ticket sales. Weekend, evenings, holidays and Patriots home game shifts are part of the schedule.

Qualifications

• High school diploma or equivalent required.
• 0-2 years guest service experience preferred.
• Customer service and communication skills required.
• Must be a team player and reliable.
• Basic computer skills sufficient for daily tasks.
• Ability to stand for extended periods and work flexible hours.

Responsibilities

• Provide outstanding customer service to all guests.
• Meet and assist visitors at the information desk, gallery and tour group greetings.
• Be familiar with museum exhibits and events to answer questions.
• Operate interactive equipment as needed.
• Staff the ticket sales desk when required.
• Complete special projects and assignments as business dictates.

Skills

Guest service

Communication skills

Team player

Basic computer skills

Stamina for standing

Weekend/evening/holiday availability

Willingness to work in all visitor ser

Education

High School Diploma or equivalent

Job description

The Kraft Group & Affiliates is seeking a guest services associate for The Patriots Hall of Fame presented by RTX at Gillette Stadium in Foxborough. You will deliver exemplary customer service to all visitors and assist at the information desk, gallery, and with tour group greetings.

The role requires familiarity with exhibits, operating interactive equipment, and supporting ticket sales. Weekend, evenings, holidays and Patriots home game shifts are part of the schedule.