Guest Services Associate (Retail & POS)

Follett Corporation; Brentwood (NY); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is hiring a Team Member to deliver exceptional customer service on the sales floor in New York. You will greet customers, answer questions, assist with store inquiries, and ring up purchases using the POS system.

You will also help maintain inventory and pricing accuracy, support on-the-job training for new team members, and uphold safe money-handling procedures in a fast-paced retail environment.

Qualifications

• 0-3 years of relevant experience.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers.
• Ring up purchases using the POS system.
• Maintain safe money-handling procedures.
• Assist with training new team members.
• Keep the sales floor stocked and items priced.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Follett Corporation is hiring a Team Member to deliver exceptional customer service on the sales floor in New York. You will greet customers, answer questions, assist with store inquiries, and ring up purchases using the POS system.

You will also help maintain inventory and pricing accuracy, support on-the-job training for new team members, and uphold safe money-handling procedures in a fast-paced retail environment.