In-Store Experience & Guest Service Associate

Feste; New York (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Feste in New York, NY is seeking a Retail Associate to join our on-site team. This full-time role welcomes customers, offers product guidance, maintains store presentation, and supports events to bring our brand to life.

You will help manage inventory, assist with promotions, and work with colleagues in a fast-paced environment to deliver a memorable shopping experience that reflects Feste's style. The ideal candidate communicates clearly, stays reliable during busy weekends, and enjoys

Qualifications

• Strong interpersonal skills and a commitment to customer-focused service.
• Clear, friendly, and professional communication with customers and colleagues.
• Inventory management skills, including organizing stock, restocking shelves, and maintaining accurate counts.
• Customer experience skills, with the ability to create a positive, memorable in-store experience.
• Retail or hospitality experience in customer-facing roles is beneficial.
• Ability to stand for extended periods, move merchandise, and work flexible hours, including weekends and holidays.

Responsibilities

• Greet and assist customers, provide product recommendations and maintain a high level of customer service.
• Maintain visual merchandising standards and store cleanliness on the sales floor.
• Manage inventory on the sales floor and in the stockroom, including restocking.
• Process transactions at the point of sale accurately and efficiently.
• Support store events and promotions, helping to execute initiatives and drive sales.
• Collaborate with team members to create a welcoming shopping experience that reflects Feste's brand.

Skills

Interpersonal skills

Communication

Inventory management

Customer experience

Reliability

Flexibility

Job description

Feste in New York, NY is seeking a Retail Associate to join our on-site team. This full-time role welcomes customers, offers product guidance, maintains store presentation, and supports events to bring our brand to life.

You will help manage inventory, assist with promotions, and work with colleagues in a fast-paced environment to deliver a memorable shopping experience that reflects Feste's style. The ideal candidate communicates clearly, stays reliable during busy weekends, and enjoys