Customer Experience & POS Specialist

Follett Corporation; Moon Township (Allegheny County); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Moon Township, PA is seeking a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, and process transactions at the POS. The role emphasizes safe money handling and training new associates in a fast-paced retail environment.

The position may involve helping ensure shelves are stocked and items are priced correctly, contributing to smooth store operations and a positive guest experience.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.

Responsibilities

• Greets customers and assists with store inquiries.
• Answers the phone and directs callers, as needed.
• Rings up purchases using the POS system.
• Supports training of new team members.
• Keeps the sales floor stocked and items priced accurately.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Moon Township, PA is seeking a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, and process transactions at the POS. The role emphasizes safe money handling and training new associates in a fast-paced retail environment.

The position may involve helping ensure shelves are stocked and items are priced correctly, contributing to smooth store operations and a positive guest experience.