Guest Experience Associate (Retail & Cashier)

Follett Corporation; Fresno (CA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Fresno, CA is seeking a Team Member to deliver outstanding customer service, greet shoppers, answer inquiries, and assist with store operations. You will ring up purchases using the POS system, follow safe money-handling procedures, and help maintain an organized sales floor.

In this role you may assist with training new team members, support phone inquiries, and ensure items are priced correctly and stocked.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries
• Answer the phone and direct callers as needed
• Ring up purchases using the POS system
• Use safe money-handling procedures and secure transaction practices
• Assist with training new team members
• Ensure the sales floor is fully stocked and items priced properly

Skills

Customer service

Phone handling

POS system

Cash handling

Training teammates

Stocking and pricing

Education

High School degree or equivalent

Tools

POS system

Job description

Follett Corporation in Fresno, CA is seeking a Team Member to deliver outstanding customer service, greet shoppers, answer inquiries, and assist with store operations. You will ring up purchases using the POS system, follow safe money-handling procedures, and help maintain an organized sales floor.

In this role you may assist with training new team members, support phone inquiries, and ensure items are priced correctly and stocked.