Guest Services Associate - Part-Time Weekend - $18-$20/hr

Heritage Pointe Rehabilitation and Nursing Center; Doylestown (Bucks County); On-site; USD 25,000 - 28,000; Part time

Job summary

Heritage Pointe Rehabilitation and Nursing Center in Doylestown, PA, is seeking a Guest Services representative for a part-time role with every-other-weekend shifts. You will greet residents and families, manage inquiries by phone, email, and in person, and perform essential administrative tasks with HIPAA-compliant confidentiality.

The position emphasizes outstanding customer service, professional appearance, and the ability to stay calm under pressure, ensuring a positive first impression and

Qualifications

• Strong verbal and written communication abilities.
• Ability to interact with residents, families, and staff professionally.
• Capable of multitasking and prioritizing tasks in a care setting.
• Reliable punctuality and presence for part-time shifts.

Responsibilities

• Provide a warm and welcoming introduction to the facility.
• Demonstrate exceptional customer service and friendly demeanor.
• Handle calls, emails, and in-person inquiries.
• Perform administrative tasks such as data entry and record-keeping.

Skills

Communication skills

Interpersonal skills

Multitasking

Punctuality

Education

High school diploma or equivalent

Job description

Heritage Pointe Rehabilitation and Nursing Center in Doylestown, PA, is seeking a Guest Services representative for a part-time role with every-other-weekend shifts. You will greet residents and families, manage inquiries by phone, email, and in person, and perform essential administrative tasks with HIPAA-compliant confidentiality.

The position emphasizes outstanding customer service, professional appearance, and the ability to stay calm under pressure, ensuring a positive first impression and