Guest Services Associate — Live Events (Part-Time)

ASM Global; Los Angeles (CA); On-site; USD 2,159,000 - 3,075,000; Part time

Job summary

Legends Global, at the Los Angeles Convention Center, seeks a Guest Services Representative (Part Time) to ensure top-notch guest experiences. You will welcome visitors, provide directions, escort guests to venues, and assist with queries while maintaining safety and service standards amid events.

The role requires flexibility for evenings and weekends, a professional appearance, and the ability to work effectively with diverse teams in a fast-paced venue environment.

Qualifications

• Minimum education: High School Diploma or GED.
• Experience in guest services or hospitality is preferred.
• Able to work a variable schedule including evenings, weekends, and holidays.

Responsibilities

• Provide excellent guest experience by welcoming visitors and guiding them through the venue.
• Answer questions, escort guests, and assist with directions to key areas of the facility.
• Monitor guest conduct and support safety and security procedures.
• Assist in training and align with venue protocols during events.
• Support lost and found and participate in guest services team activities.

Skills

Customer service

Communication

Conflict resolution

Education

High School Diploma or GED

Job description

Legends Global, at the Los Angeles Convention Center, seeks a Guest Services Representative (Part Time) to ensure top-notch guest experiences. You will welcome visitors, provide directions, escort guests to venues, and assist with queries while maintaining safety and service standards amid events.

The role requires flexibility for evenings and weekends, a professional appearance, and the ability to work effectively with diverse teams in a fast-paced venue environment.