Guest Services Front Desk Associate – Mesa

Equity LifeStyle Properties; Monte Vista (CO); On-site; USD 26,000 - 38,000; Full time

Job summary

Equity LifeStyle Properties in Mesa, AZ is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences and to act as the property liaison, greeting visitors and providing information with a professional, welcoming demeanor.

You will process payments and deposits, run reports, and submit maintenance request forms to ensure office efficiency while coordinating with your Property Manager to address inquiries in a timely and courteous manner.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Other duties as assigned by management based on business demand.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Mesa, AZ is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences and to act as the property liaison, greeting visitors and providing information with a professional, welcoming demeanor.

You will process payments and deposits, run reports, and submit maintenance request forms to ensure office efficiency while coordinating with your Property Manager to address inquiries in a timely and courteous manner.