Guest Experience Administrative Assistant

Equity LifeStyle Properties; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Holidays and sick time

Job summary

Equity LifeStyle Properties in Mesa, AZ is seeking an Administrative Assistant-1 to support property operations and guest/resident services. This role requires strong communication, organization, and a service-oriented mindset.

The position involves coordinating front office tasks, assisting the Office Manager and Facilities Director, and helping with seasonal rentals, payments, and occupancy tracking. A high school diploma and 1+ year of office experience are expected.

Qualifications

• High school diploma or equivalent.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.

Responsibilities

• Promote a positive resident/guest experience by building relationships and contributing to a welcoming culture.
• Act as a liaison between residents and departments, resolving concerns with excellent service.
• Support Office Manager with daily administrative tasks and special projects.
• Coordinate appointments, meetings, vendor access, and calendars for front office team.
• Help monitor compliance with community rules and regulations.
• Handle errands and deliver communications to guests or residents as needed.
• Cross-train with other positions and fill in when required.
• Assist with occupancy tracking, rentals, bookings, and payments.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Equity LifeStyle Properties in Mesa, AZ is seeking an Administrative Assistant-1 to support property operations and guest/resident services. This role requires strong communication, organization, and a service-oriented mindset.

The position involves coordinating front office tasks, assisting the Office Manager and Facilities Director, and helping with seasonal rentals, payments, and occupancy tracking. A high school diploma and 1+ year of office experience are expected.