Guest Services & Cashier - Retail Florals & Home Décor

Stein Garden Centers, Inc.; Greenfield (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Stein Garden Centers, Inc. in Greenfield, WI is seeking an Associate-Guest Services - Cashier to deliver outstanding customer experiences. You will greet customers, assist with product choices, operate the POS, and help maintain store presentation with enthusiasm and accuracy.

As part of the guest services team, you will collaborate with store leadership, support merchandising efforts, and handle transactions while ensuring friendly service in all weather conditions.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in both indoor and outdoor conditions, rain or shine.
• Strong multitasking and teamwork abilities.
• Good organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make them feel welcomed in the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and educate them to help choose the right selections.
• Assist the management team in merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Ability to be cross trained across multiple departments.
• Operate the POS efficiently—scan items, accept payment, give receipts and bag merchandise.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to policy.
• Participate in learning and development activities such as meetings and product knowledge sessions.

Skills

Customer service

Communication

Team player

Multitasking

Organizational skills

Tools

POS system

Job description

Stein Garden Centers, Inc. in Greenfield, WI is seeking an Associate-Guest Services - Cashier to deliver outstanding customer experiences. You will greet customers, assist with product choices, operate the POS, and help maintain store presentation with enthusiasm and accuracy.

As part of the guest services team, you will collaborate with store leadership, support merchandising efforts, and handle transactions while ensuring friendly service in all weather conditions.