Guest Services & Receiving Specialist

Stein Garden Centers, Inc.; Milwaukee (WI); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Stein Garden Centers, Inc. in Milwaukee is seeking an Associate-Guest Services - Receiving to greet customers, assist with selections, and maintain store presentation.

You will support management with merchandising, stock rotation, and POS operations while delivering friendly, knowledgeable service.

This role requires teamwork, strong communication, and the ability to work outdoors in seasonal conditions; prior retail or horticulture interest is a plus.

Qualifications

• Must have passion for horticulture, yard/home décor, and seasonal merchandise.
• Must have good written and verbal communication skills along with exceptional customer service skills.
• Must be able to work in both inside and outside environmental conditions, rain or shine.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Great organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and educate them in choosing the right selections.
• Assist the management team in merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Cross-train across multiple departments.
• Operate the POS, scan items, accept payment, provide receipts and bag merchandise.

Job description

Stein Garden Centers, Inc. in Milwaukee is seeking an Associate-Guest Services - Receiving to greet customers, assist with selections, and maintain store presentation.

You will support management with merchandising, stock rotation, and POS operations while delivering friendly, knowledgeable service.

This role requires teamwork, strong communication, and the ability to work outdoors in seasonal conditions; prior retail or horticulture interest is a plus.