Guest Services Associate - Flexible, Part-Time

The Sports Facilities Companies; Houston (TX); On-site; USD 19,000 - 26,000; Part time

Job summary

Ice Skate Memorial City is seeking a part-time Guest Services Team Member to welcome guests, provide information, and support events and programs. You will handle registrations, payments, and answer questions about leagues, camps, and drop-ins, ensuring a friendly and efficient guest experience.

This role requires excellent communication, the ability to work a flexible schedule including nights and weekends, and a strong focus on safety and guest satisfaction in a busy facility.

Qualifications

• Excellent communication and written skills.
• Strong guest service focus and outgoing personality.
• Detail-oriented with solid organizational abilities.
• Ability to multitask in a fast-paced environment.
• Respectful and friendly to athletes, guests, visitors, and staff.
• Willingness to take initiative for the betterment of the team and venue.

Responsibilities

• Greet guests and provide information and wayfinding as needed.
• Register guests and process payments for leagues, camps, clinics, drop-in, etc.

Skills

Excellent communication

Customer service

Detail oriented

Multi-tasking

Team player

Friendly demeanor

Job description

Ice Skate Memorial City is seeking a part-time Guest Services Team Member to welcome guests, provide information, and support events and programs. You will handle registrations, payments, and answer questions about leagues, camps, and drop-ins, ensuring a friendly and efficient guest experience.

This role requires excellent communication, the ability to work a flexible schedule including nights and weekends, and a strong focus on safety and guest satisfaction in a busy facility.