Guest Services Associate - Flexible Hours & Growth

My-Place-Hotels; Dickinson (ND); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Cross-training and advancement

Job summary

My Place Hotel in Dickinson is seeking a dependable Guest Service Representative to support front desk operations and daily hotel functions. This role blends guest-facing service with operational support, ensuring smooth check-ins, accurate records, and a clean, safe, and welcoming property.

Ideal candidates are organized, service-minded, and comfortable handling a variety of responsibilities throughout their shift, including front desk, cash handling, and coordination with housekeeping to

Qualifications

• Basic computer proficiency required (MS Office).
• Strong customer service and communication skills.
• Ability to multitask, stay organized, and work independently.
• Reliable attendance and professional conduct.
• Comfortable handling cash and maintaining accurate records.

Responsibilities

• Front Desk & Guest Experience: greet guests, manage arrivals and departures, complete reservations, check-ins, and check-outs.
• Operational & Cleaning: laundry, stocking supplies, sanitizing areas, support housekeeping during high occupancy.
• Communication & Phone Support: answer calls, route inquiries, record messages and wake-up requests.
• Cash Handling & Records: process card authorizations, cash transactions, record logs and audit docs, maintain front desk logs.

Skills

Basic computer skills

Customer service

Multitasking

Attendance & conduct

Cash handling

Tools

Microsoft Office

Job description

My Place Hotel in Dickinson is seeking a dependable Guest Service Representative to support front desk operations and daily hotel functions. This role blends guest-facing service with operational support, ensuring smooth check-ins, accurate records, and a clean, safe, and welcoming property.

Ideal candidates are organized, service-minded, and comfortable handling a variety of responsibilities throughout their shift, including front desk, cash handling, and coordination with housekeeping to