Guest Services Associate – Automotive Showroom

Hendrickcars; Sandy Springs (GA); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Hendrick Toyota Sandy Springs is seeking a Guest Services Administrator to support the sales department with accurate customer traffic recording and report generation. The role includes answering calls, directing inquiries, and maintaining logs to ensure smooth showroom operations.

The ideal candidate will have strong customer service experience, excellent communication, and organizational skills, with the ability to work in a fast-paced, friendly environment and adhere to company policies.

Qualificações

• Previous customer service experience preferred.
• Excellent interpersonal, communication, and organizational skills required.

Responsabilidades

• Performs opening and closing Guest Services procedures.
• Answers incoming phone calls courteously and promptly.
• Directs calls to the appropriate person or department and takes accurate messages.
• Maintains desk logs and various logs (phone up, loaner, dealer plate, gas card).
• Reconciles/updates data entry in dealership software and produces daily reports.

Conhecimentos

Customer service

Interpersonal skills

Organizational skills

Communication

Formação académica

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Ferramentas

Microsoft Office

Dealership Management System

Descrição da oferta de emprego

Hendrick Toyota Sandy Springs is seeking a Guest Services Administrator to support the sales department with accurate customer traffic recording and report generation. The role includes answering calls, directing inquiries, and maintaining logs to ensure smooth showroom operations.

The ideal candidate will have strong customer service experience, excellent communication, and organizational skills, with the ability to work in a fast-paced, friendly environment and adhere to company policies.