Guest Services Coordinator — Customer Experience & Admin

Hendrick Automotive Group; Newnan (GA); Hybrid; USD 32,000 - 38,000; Full time

Job summary

Hendrick Automotive Group in Newnan, GA is seeking a friendly Guest Services Associate to support the sales department. You will perform opening/closing duties, answer calls, and direct customers while maintaining logs and producing reports with key sales metrics.

The role emphasizes delivering a warm environment, accurate data entry, and daily reporting, with strong emphasis on excellent communication and customer service. Training will be provided, and safety policies followed.

Qualifications

• Previous customer service experience desired.
• Excellent interpersonal, communication, and organizational skills.
• Ability to learn dealership software and perform data entry accurately.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Direct calls to the appropriate person or department.
• Maintain logs and daily reports for sales operations.
• Provide a warm, friendly environment for guests and teammates.

Skills

Interpersonal skills

Communication

Organizational skills

Customer service

Microsoft Office

Dealership Management System

Phone etiquette

Education

High School Diploma

GED

Associate Degree

Bachelor Degree

Master Degree

Tools

Dealership Management System

Web-based applications

Job description

Hendrick Automotive Group in Newnan, GA is seeking a friendly Guest Services Associate to support the sales department. You will perform opening/closing duties, answer calls, and direct customers while maintaining logs and producing reports with key sales metrics.

The role emphasizes delivering a warm environment, accurate data entry, and daily reporting, with strong emphasis on excellent communication and customer service. Training will be provided, and safety policies followed.