Guest Services Ambassador: Park Experience & Perks

SeaWorld Parks & Entertainment; Langhorne (Bucks County); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is looking for enthusiastic individuals to join as Guest Services Representatives at Sesame Place. You will work as part of a team to assist guests with their inquiries and provide outstanding service, ensuring memorable experiences.

The ideal candidate should possess excellent communication skills and problem-solving capabilities. Responsibilities include assisting with ticketing, booking reservations, and addressing guest concerns in a fast-paced environment.

Enjoy perks like free park admission, discounts for family and friends, and scholarship opportunities.

Qualifications

• Must be at least 16 years old.
• Minimum two months experience as a Guest Arrival Ambassador.
• Comfortable working with large crowds in a fast-paced environment.
• Able to process monetary transactions accurately.

Responsibilities

• Assist guests with ticketing and park products.
• Book reservations and troubleshoot issues.
• Address guest questions and maintain paperwork.
• Demonstrate excellent guest service.

Skills

Excellent communication skills

Problem-solving abilities

Basic computer skills

Ability to multitask

Customer service techniques

Tools

Microsoft Windows

Job description

SeaWorld Parks & Entertainment is looking for enthusiastic individuals to join as Guest Services Representatives at Sesame Place. You will work as part of a team to assist guests with their inquiries and provide outstanding service, ensuring memorable experiences.

The ideal candidate should possess excellent communication skills and problem-solving capabilities. Responsibilities include assisting with ticketing, booking reservations, and addressing guest concerns in a fast-paced environment.

Enjoy perks like free park admission, discounts for family and friends, and scholarship opportunities.