Guest Services Agent - Ski Pass Included (Full-Time)

GOEBEL FIXTURE COMPANY; Steamboat Springs (CO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

PTO

Paid Holidays

401k

Ski pass

Job summary

Retreatia in Steamboat Springs, CO is seeking a friendly Guest Services Agent to ensure a memorable guest experience from registration to checkout. You will greet guests, handle check-in/check-out, address inquiries, and act as an advocate for guest satisfaction.

The role requires high school education, excellent customer service, and the ability to perform clerical duties. Health insurance, PTO, paid holidays, 401k, and a ski pass are included for full-time, year-round employees.

Qualifications

• High school degree required.
• Candidate should deliver friendly, welcoming guest experiences.
• Greet guests, assist with registration, and address inquiries with professionalism.

Responsibilities

• Greet all guests and make them feel welcome.
• Process check-in/check-out of guests and handle charges.
• Contact guests at arrival and departure.
• Advocate for guests during their stay and resolve inquiries or issues with staff.
• Provide information on local activities (skiing, dining, etc.).
• Perform clerical duties (phones, email, data entry).
• Audit key cards daily for availability.

Skills

Guest services

Customer service

Check-in/out

Education

High school diploma

Job description

Retreatia in Steamboat Springs, CO is seeking a friendly Guest Services Agent to ensure a memorable guest experience from registration to checkout. You will greet guests, handle check-in/check-out, address inquiries, and act as an advocate for guest satisfaction.

The role requires high school education, excellent customer service, and the ability to perform clerical duties. Health insurance, PTO, paid holidays, 401k, and a ski pass are included for full-time, year-round employees.