Guest Services Agent — Resort Experience & Free Parking

Hyatt Hotels Corporation; Cathedral City (CA); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free On-Site Parking

Free Golf

Discounted meals

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family

Growth Opportunities

Job summary

Join Hyatt Vacation Club as a Guest Services Agent and help create memorable vacation experiences for our guests. This part-time role offers an hourly wage of $20.05, and you will be expected to work various shifts, including weekends and holidays.

Your responsibilities will include check-ins, addressing guest inquiries, and following up to ensure satisfaction. Enjoy benefits like free on-site parking and discounted meals in a welcoming environment.

Qualifications

• Must be available to work various shifts, weekends, and holidays.
• Ability to lift/carry/push/pull items up to 25lbs.
• Background and drug screening may be required.

Responsibilities

• Check Owners/guests into their villas and explain amenities.
• Listen and respond positively to guests' questions and concerns.
• Follow up with guests to ensure satisfaction.
• Answer telephone calls and route to proper departments.

Skills

Guest service skills

Active listening

Problem resolution

Communication

Job description

Join Hyatt Vacation Club as a Guest Services Agent and help create memorable vacation experiences for our guests. This part-time role offers an hourly wage of $20.05, and you will be expected to work various shifts, including weekends and holidays.

Your responsibilities will include check-ins, addressing guest inquiries, and following up to ensure satisfaction. Enjoy benefits like free on-site parking and discounted meals in a welcoming environment.