Guest Services Agent - Paid Daily & Benefits

Highgate; Lynchburg (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Tuition reimbursement

Employee assistance program

Paid jury duty leave

Paid vacation

Paid sick leave

Get paid daily

Job summary

InnVentures in Lynchburg, VA is seeking a friendly Front Desk Agent to greet guests, manage check-in/check-out, and respond to requests with efficiency and courtesy. You will collaborate with hotel teams to ensure guest satisfaction, handle reservations, and provide local area information.

We offer daily pay options and a comprehensive benefits package. This role requires strong communication, the ability to read and write, and basic computer skills; evening, weekend, and holiday availability is

Qualifications

• Experience in guest-facing roles in fast-paced environments.
• Strong communication skills (verbal and written).
• Ability to read, write, type and use basic technology.

Responsibilities

• Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
• Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
• Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay.
• Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Skills

Customer service

Verbal communication

Written communication

Typing

Basic computer skills

Job description

InnVentures in Lynchburg, VA is seeking a friendly Front Desk Agent to greet guests, manage check-in/check-out, and respond to requests with efficiency and courtesy. You will collaborate with hotel teams to ensure guest satisfaction, handle reservations, and provide local area information.

We offer daily pay options and a comprehensive benefits package. This role requires strong communication, the ability to read and write, and basic computer skills; evening, weekend, and holiday availability is