Guest Services Agent Intern

Flying Seekers; Fort Lauderdale (FL); On-site; USD 14,774 - 21,042; Part time

Job summary

Flying Seekers in Fort Lauderdale is looking for a Guest Services Agent Intern responsible for providing exceptional customer service as the first face of the organization. Duties include gate check-in, greeting guests, and providing assistance to VIPs.

This role requires the ability to lift and move baggage and cargo and the capacity to read and interpret important airline documents. This internship provides real-world experience and a potential full-time position upon graduation from the FMU Aviation Program.

Qualifications

• Ability to comfortably lift or move baggage and cargo weighing up to 50 pounds.
• Strong customer service orientation.
• Ability to read and interpret aircraft weight and balance loading instructions.

Responsibilities

• Provide exceptional customer service as the first face of the organization.
• Handle gate check-in, greet guests, and assist VIPs.
• Comply with procedures for hazardous material identification.

Education

Pathway to a degree in the Aviation Program

Job description

Description

As a Guest Services Agent Intern, you will be responsible for providing exceptional customer service as the first face of the organization. Your duties will include gate check-in, greeting guests, handling VIPs, and providing special guest assistance. The role requires the ability to comfortably and frequently lift or move baggage and cargo weighing up to 50 pounds, along with frequent bending, stretching, pushing, pulling, stacking, and kneeling. You will also need to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, and baggage and cargo routing labels.

Salary Range: $13.00 Hourly Onwards

The value of this opportunity includes gaining real-world experience in the chosen field, establishing a relationship with a potential employer, and acquiring skills in luxury-level customer service. A successful evaluation of performance at the Ninety (90) Day milestone, from both Tropic Ocean Airways and a representative faculty member at FMU, may lead to a conditional job offer. Upon graduation from the FMU Aviation Program, the graduate will transition to full-time employment with Tropic Ocean Airways, and the accumulated experience will translate into a higher pay rate to reflect that tenure.

Requirements

• Currently on the pathway to a degree in the Aviation Program.