Airport Guest Services & VIP Support Agent

Tropic Ocean Airways, LLC; Fort Lauderdale (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Tropic Ocean Airways LLC is seeking a Guest Services Agent in Fort Lauderdale, FL to deliver exceptional guest services, including baggage handling, gate check-in, and VIP assistance. The role requires a positive attitude, strong communication, and adherence to SOPs in a fast-paced environment.

The position is full-time and on-site at the Fort Lauderdale station, reporting to the Station Manager. A high school diploma and 1 year of related experience are preferred, with background checks and

Qualifications

• Must be at least 18 years of age and authorized to work in the United States.
• Must be able to pass a background check for BCAD Badging.
• US Passport or Equivalent Required.
• Must be able to pass a pre-employment drug screen.
• A High School diploma or GED.
• Minimum of 1 year of relevant experience in related field.

Responsibilities

• Provide guest services including baggage processing and gate check-in.
• Greet arriving guests and assist VIPs with special needs.
• Escort guests and ensure a positive, cooperative attitude.
• Operate with initiative, follow SOPs, and align with company values.

Skills

Accountability

Time Management

Multi-Tasking

Organization

Decision Making

Self Confidence

Listening

Dependability

Customer Service

Composure

Integrity

Job description

Tropic Ocean Airways LLC is seeking a Guest Services Agent in Fort Lauderdale, FL to deliver exceptional guest services, including baggage handling, gate check-in, and VIP assistance. The role requires a positive attitude, strong communication, and adherence to SOPs in a fast-paced environment.

The position is full-time and on-site at the Fort Lauderdale station, reporting to the Station Manager. A high school diploma and 1 year of related experience are preferred, with background checks and