Guest services agent

Tropic Ocean Airways, LLC; United States; Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Flight privileges

Health insurance

Dental

Vision

GAP Insurance

Maternity leave

PTO

401(K) with employer match

Résumé du poste

Tropic Ocean Airways, LLC in the United States is hiring a Guest Services Agent to greet passengers, process baggage, support gate operations and assist VIP guests.

You will provide exceptional customer service as the first face of the airline, handle baggage checks, and ensure smooth boarding while following safety and security procedures.

The role requires physical ability to lift 50 lbs and frequent movement around aircraft; applicants should be proactive and team oriented.

Qualifications

• Experience in guest services and airline environment.
• Ability to lift 50 lbs. and move baggage/cargo.

Responsabilités

• Provide exceptional customer service as the first face of the company.
• Process baggage and gate check-in for arriving and departing guests.
• Assist with VIP guests and special guest needs.
• Handle other duties as assigned and support flight operations.

Connaissances

Customer service

Weight handling

Description du poste

THE SKY IS THE LIMIT

Careers With Tropic

We're Hiring!

Apply today to join the elite team of Pilots of the Caribbean!

Employees enjoy benefits such as flight privileges, health insurance, dental, vision and GAP insurance, maternity leave, paid time off (PTO) and a voluntary 401(K) with employer match.

JOB POSITION: GUEST SERVICES AGENT

This position is responsible for providing all necessary and required guest services including but not limited to baggage processing, gate check-in, greeting arriving guests, handling of VIPs, providing special guest assistance, and the handling of other duties as assigned.

• Provide exceptional customer service as the first face of the company.
• Ability to comfortably and continuously lift/move 50 lbs. of baggage/cargo on and off aircraft.
• Frequent bending, stretching, push/pulling, stacking and kneeling.
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, and baggage and cargo routing tags.

APPLICATION PROCESS

Interview Process

All applicants at Tropic Ocean Airways will be evaluated during three (3) separate interviews.

Applicants that successfully advance through all three (3) interviews, may receive a conditionaloffer of employment. Upon the satisfactory completion of a drug screening and backgroundcheck, conditional employees will receive a new hire information packet.

Application Process

To Apply

To inquire about an open position, please follow the instructions below:

1. Email your resume and cover letter to [e-mail] . (Ensure that you mention the desired position in the subject line of your email).

2. To explore all current job openings, please click the button below.

We look forward to receiving your application and considering you for the position. If you have any questions or need further assistance, please don't hesitate to reach out to us.