Guest Services Agent - Hotel Front Desk (Evenings)

The Ingleside Hotel; City of Pewaukee (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Free meal during shift

Discounted hotel rooms

Free water park admission

Employee referral bonus program

Paid Time Off

Job summary

The Ingleside Hotel in Pewaukee, WI is seeking friendly Front Desk Representatives. Full-time 3-11pm or Part-time 7am-3pm; weekends are required. Wage is $17/hour. Join a team that values a professional image and positive guest interactions in a busy, welcoming property.

You will greet guests, answer phones, assist with reservations, and handle multiple tasks with courtesy. Prior hospitality experience is strongly preferred, and a pre-employment background check is required.

Qualifications

• Ability to interact with guests in person and on the phone
• Professional presentation and interpersonal communication
• Ability to manage multiple tasks in a fast-paced environment
• Ability to handle money with basic accounting methods
• Willingness to learn reservation software

Responsibilities

• Greet guests and assist with check-in/check-out
• Answer phones and respond to guest inquiries
• Assist with reservations and room assignments
• Provide courteous, professional service at all times
• Maintain a welcoming front desk area and accurate guest records

Skills

Customer service

Hospitality

Multitasking

Phone etiquette

Computer literacy

Education

High School or better

Tools

Reservation software

POS systems

Job description

The Ingleside Hotel in Pewaukee, WI is seeking friendly Front Desk Representatives. Full-time 3-11pm or Part-time 7am-3pm; weekends are required. Wage is $17/hour. Join a team that values a professional image and positive guest interactions in a busy, welcoming property.

You will greet guests, answer phones, assist with reservations, and handle multiple tasks with courtesy. Prior hospitality experience is strongly preferred, and a pre-employment background check is required.