Guest Services Agent — Flexible Shifts (Front Desk)

Shaner Group; State College (Centre County); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Shaner Hotels in State College, PA is seeking a Front Desk Agent for our TownePlace Suites by Marriott State College. The role focuses on greeting guests, processing check-ins/check-outs, and ensuring smooth payment handling and service delivery.

Join our opening team and help create a welcoming, professional guest experience while providing information and services to guests in a courteous manner.

Qualifikationen

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Aufgaben

• Provide superior guest services including check-in/check-out courteously and efficiently; process all payments according to established hotel requirements.
• Provide information and services to any guest or visitor in a friendly, professional manner.

Kenntnisse

Customer service

Communication

Bilingual English/Spanish

Computer experience

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Shaner Hotels in State College, PA is seeking a Front Desk Agent for our TownePlace Suites by Marriott State College. The role focuses on greeting guests, processing check-ins/check-outs, and ensuring smooth payment handling and service delivery.

Join our opening team and help create a welcoming, professional guest experience while providing information and services to guests in a courteous manner.