Guest Services Admin & Office Coordinator

Inn of the Mountain Gods; Northern (KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Inn of the Mountain Gods seeks an Office Assistant to support daily office operations. Responsibilities include answering phones, filing manually and electronically, and handling general paperwork with accuracy.

The role involves providing guests with directions, responding to inquiries, and addressing comments or complaints in a prompt, professional manner while maintaining confidentiality and supporting team tasks.

Qualifications

• High School Diploma or GED or equivalent experience; 1 year related work experience preferred.
• Good oral and written communication skills; ability to operate a multi-line phone system.

Responsibilities

• Assist with reception tasks including answering phones, filing, and processing paperwork by hand and electronically.
• Provide guests with directions and venue information; handle guest comments and complaints promptly, professionally, and courteously.
• Maintain confidentiality and integrity of documents; organize and maintain filing systems; assist with ordering supplies and tracking inventory.

Job description

Inn of the Mountain Gods seeks an Office Assistant to support daily office operations. Responsibilities include answering phones, filing manually and electronically, and handling general paperwork with accuracy.

The role involves providing guests with directions, responding to inquiries, and addressing comments or complaints in a prompt, professional manner while maintaining confidentiality and supporting team tasks.