Guest Service Valet | Flexible Hours & Daily Tips

Towne; Cleveland (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will park and retrieve vehicles promptly and safely, assist guests with their luggage, and provide directions and information about local amenities.

The role emphasizes friendly, efficient service and a professional demeanor, with shifts such as 6AM-2:30PM, 7AM-3:30PM, or 8:00AM-4:30PM, and no weekend requirements. Benefits and eligibility vary by classification.

Qualifications

• High school diploma or GED required.
• Valid driver’s license in the state of application.
• 1 month related experience or training.
• Knowledge of customer service principles.

Responsibilities

• Provide courteous hospitality to guests.
• Park and retrieve guest vehicles safely.
• Assist guests with luggage handling.
• Provide directions and information to guests.
• Handle ticketing and revenue procedures as needed.

Skills

Reading English

Writing English

Customer service

Arithmetic basics

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will park and retrieve vehicles promptly and safely, assist guests with their luggage, and provide directions and information about local amenities.

The role emphasizes friendly, efficient service and a professional demeanor, with shifts such as 6AM-2:30PM, 7AM-3:30PM, or 8:00AM-4:30PM, and no weekend requirements. Benefits and eligibility vary by classification.