Guest Service Team Member

Delaware North at Climate Pledge Arena; Seattle (WA); On-site; USD 33,062 - 34,440; Full time

Job summary

Delaware North at Climate Pledge Arena in Seattle, WA is hiring seasonal Concessions Guest Service Team Members to join our team. You will greet guests, serve concession items, and provide an excellent guest experience during game days and events.

As a Guest Service Team Member, you will work at the kiosk, follow sanitation guidelines, manage POS transactions, and help maintain a clean work area. The role offers weekly pay and a supportive benefits overview for eligible team members.

Responsibilities

• Greet guests, communicate offerings, and answer questions in a friendly manner
• Serve food and beverage items, following proper sanitation guidelines and alcohol service policies
• Participate in the set‑up of the kiosk, arrange inventory, and notify the stand lead of any inventory shortages
• Maintain a clean appearance of the work area, including cleaning equipment
• Record all transactions via the point-of-sale system and maintain accurate cash count and balance banks at end of shift

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Guest Service Team Members to join our team at Climate Pledge Arena in Seattle, Washington. As a Guest Service Team Member, you will be responsible for preparing and serving concession items while providing an excellent guest experience.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$24.40 – $24.40 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Greet guests, communicate offerings, and answer any questions in a friendly manner
• Serve food and beverage items, following proper sanitation guidelines and adhering to all alcohol service policies
• Participate in the set‑up of the kiosk, arrange inventory, and notify the stand lead of any inventory shortages
• Maintain a clean appearance of the work area, including cleaning equipment
• Record all transactions via the point-of-sale system and maintain accurate cash count and balance banks at end of shift

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock to 50 pounds occasionally
• May be required to work in narrow spaces or variable temperatures depending on the season

Shift details

• Days
• Evenings
• Holidays
• Weekends
• Events