Guest Service Supervisor — Lead with Love, Grow & Earn

Kalahari Resorts LLC; Wisconsin; Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth opportunities

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee appreciation events

Descripción de la vacante

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a Guest Service Supervisor to assist the front office management team while delivering courteous and efficient service to all guests. You will be a resource for questions our guests may have and ensure satisfaction prior to arrival and throughout their stay.

As part of our leadership team, you’ll embody our Promise to Lead with Love, guiding, supporting, and inspiring associates while delivering extraordinary guest experiences with

Formación

• High school diploma or equivalent.
• 2 to 3 years progressive experience in a hotel, resort, or related field.
• Proficient in Windows software; able to convey information clearly under pressure.
• Leadership style rooted in collaboration, respect, and service to others.

Responsabilidades

• Ensure guests feel welcome with responsive, friendly, and courteous service at all times.
• Assign rooms, issue keys, manage folios, and handle payments.

Conocimientos

Customer service

Leadership

Communication

Educación

High school diploma or equivalent

Herramientas

Windows software

Descripción del empleo

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a Guest Service Supervisor to assist the front office management team while delivering courteous and efficient service to all guests. You will be a resource for questions our guests may have and ensure satisfaction prior to arrival and throughout their stay.

As part of our leadership team, you’ll embody our Promise to Lead with Love, guiding, supporting, and inspiring associates while delivering extraordinary guest experiences with