Guest Experience Ambassador — Flexible Hours & Growth

Kalahari Resorts LLC; Wisconsin Dells (WI); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Career growth opportunities

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage (全

Employee appreciation events and perks

Education assistance programs

Résumé du poste

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Guest Service Ambassador to greet guests during check-in, stay, and check-out, delivering memorable experiences with a friendly, can-do attitude. You will be part of a leadership-oriented team that lives the Promise to Lead with Love and ensures exceptional guest moments.

Responsibilities include welcoming guests, answering questions, and coordinating with other departments to ensure smooth operations.

Qualifications

• Must be computer-savvy and eager to provide excellent service to guests.
• No experience necessary; we will train the right person with the right attitude, personality, and drive.
• A leadership style rooted in collaboration, respect, and service to others.

Responsabilités

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
• Answer guest inquiries about resort services, facilities, restaurants, transportation, and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.

Connaissances

Computer skills

Guest service mindset

Description du poste

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Guest Service Ambassador to greet guests during check-in, stay, and check-out, delivering memorable experiences with a friendly, can-do attitude. You will be part of a leadership-oriented team that lives the Promise to Lead with Love and ensures exceptional guest moments.

Responsibilities include welcoming guests, answering questions, and coordinating with other departments to ensure smooth operations.