Guest Service Supervisor — Growth & 401k Match

Global Montello Group Corp; Wilton (CT); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401k with company match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff, ensure smooth operations, and maintain excellent guest experiences at our Wilton location. You will coach team members, monitor daily processes, and uphold safety and service standards.

The role requires flexibility in scheduling, reliability, and the ability to handle cash and POS duties while maintaining a clean, organized store environment. Candidates should be 18+ with access to all areas of the store.

Qualifications

• Available to work flexible hours including day, nights, weekends or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.

Responsibilities

• Supervise employees and ensure tasks are performed as directed by management.
• Coach staff by giving constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Operate the point of sale and maintain proper cash levels, including deposits and gift cards.
• Ensure store housekeeping and safety procedures are followed.
• Address inquiries and complaints from guests and check in vendors as required.

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff, ensure smooth operations, and maintain excellent guest experiences at our Wilton location. You will coach team members, monitor daily processes, and uphold safety and service standards.

The role requires flexibility in scheduling, reliability, and the ability to handle cash and POS duties while maintaining a clean, organized store environment. Candidates should be 18+ with access to all areas of the store.