Guest Service Supervisor — Flexible Hours & Growth

Global Partners LP; Missouri City (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k with company match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff and ensure smooth daily operations. You will coach employees, greet guests, and uphold safety, security, and quality standards while maintaining cash handling and POS duties.

The role supports a 24/7 guest service program, stock replenishment, and vendor coordination. A high school diploma is required, with flexible hours including days, nights, weekends, and holidays.

Qualifications

• Requires ability to supervise staff and provide coaching to improve performance.
• Greet guests and ensure a positive shopping experience.
• Adhere to safety, security, quality and store operations policies.

Responsibilities

• Supervise employees to ensure they perform duties per management directives.
• Coaching employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store operations policies.
• Operate the point of sale and maintain cash levels.
• Ensure store housekeeping is completed correctly.
• Ensure 24/7 execution of guest service programs and processes.
• Manage cash processes including deposits, lottery, gift cards, and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per guidelines.

Skills

Supervision

Customer service

Cash handling

Coaching

Safety procedures

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff and ensure smooth daily operations. You will coach employees, greet guests, and uphold safety, security, and quality standards while maintaining cash handling and POS duties.

The role supports a 24/7 guest service program, stock replenishment, and vendor coordination. A high school diploma is required, with flexible hours including days, nights, weekends, and holidays.