Guest Service Supervisor — Flexible Hours & Cash Handling

Global Montello Group Corp; Vermont; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store operations and staff, ensuring a high level of guest service and efficiency. You will coach employees, greet guests, and uphold safety and quality standards on the sales floor and POS area.

The role requires availability for flexible hours, physical ability to lift up to 25 lbs, and reliable transportation. Equal opportunity employer committed to diversity and inclusion.

Qualifications

• High School Diploma
• High school diploma or equivalent

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenish products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.
• Must be available to work flexible hours that may include day, nights, weekends and or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for position.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.,).
• Must have reliable transportation.

Education

High School Diploma

High school diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store operations and staff, ensuring a high level of guest service and efficiency. You will coach employees, greet guests, and uphold safety and quality standards on the sales floor and POS area.

The role requires availability for flexible hours, physical ability to lift up to 25 lbs, and reliable transportation. Equal opportunity employer committed to diversity and inclusion.