Guest Service Supervisor - Elevate Store Experience

Global Partners LP; Cromwell (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health & Wellness

401k with company match

Tuition reimbursement

Job summary

Global Partners LP seeks a Guest Service Supervisor to lead store operations in Cromwell, CT. You will supervise staff, coach team members, greet guests, and ensure policy adherence across safety, security, quality, and cash handling processes.

Responsibilities include managing POS transactions, maintaining cash levels, replenishing stock, addressing guest inquiries, and coordinating vendor check-ins. Flexibility for varied hours is required.

Qualifications

• Supervise staff to ensure tasks are performed as directed by management.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.

Responsibilities

• Adhere to safety, security, quality, and store policies.
• Operate POS per corporate standards; maintain cash levels.
• Ensure housekeeping tasks are completed (cleaning, dusting, sweeping, mopping, trash).
• Support 24/7 guest service programs and processes.

Skills

Guest service

Staff supervision

Cash handling

Safety compliance

Inventory management

Vendor coordination

Education

High School Diploma or equivalent

Tools

Point of Sale

Job description

Global Partners LP seeks a Guest Service Supervisor to lead store operations in Cromwell, CT. You will supervise staff, coach team members, greet guests, and ensure policy adherence across safety, security, quality, and cash handling processes.

Responsibilities include managing POS transactions, maintaining cash levels, replenishing stock, addressing guest inquiries, and coordinating vendor check-ins. Flexibility for varied hours is required.