Guest Service Specialist - Part-Time, Flexible Hours

44th & McDowell; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

44th & McDowell is seeking a part-time Guest Service Agent to warmly welcome guests, provide information about hotel services and local attractions, assist with check-in/check-out, and address inquiries with prompt, courteous service.

The role emphasizes clear communication, a customer-first approach, and the ability to work in a fast-paced environment; evening and weekend shifts may be required, with a focus on maintaining a tidy, organized workspace.

Qualifications

• High school diploma or equivalent
• Excellent communication skills
• Strong customer service orientation
• Ability to work in a fast-paced environment
• Detail-oriented and organized
• Previous experience in a customer service role is a plus

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Provide information about hotel services, amenities, and local attractions
• Assist guests with check-in and check-out procedures
• Handle guest inquiries and resolve any issues promptly and efficiently
• Maintain a clean and organized work area
• Follow company procedures and policies at all times

Skills

Communication skills

Customer service

Fast-paced environment

Detail-oriented

Experience in customer service

Education

High school diploma or equivalent

Job description

44th & McDowell is seeking a part-time Guest Service Agent to warmly welcome guests, provide information about hotel services and local attractions, assist with check-in/check-out, and address inquiries with prompt, courteous service.

The role emphasizes clear communication, a customer-first approach, and the ability to work in a fast-paced environment; evening and weekend shifts may be required, with a focus on maintaining a tidy, organized workspace.