PT Guest Service Agent

44th & McDowell; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

44th & McDowell is seeking a part-time Guest Service Agent to warmly welcome guests, provide information about hotel services and local attractions, assist with check-in/check-out, and address inquiries with prompt, courteous service.

The role emphasizes clear communication, a customer-first approach, and the ability to work in a fast-paced environment; evening and weekend shifts may be required, with a focus on maintaining a tidy, organized workspace.

Qualifications

• High school diploma or equivalent
• Excellent communication skills
• Strong customer service orientation
• Ability to work in a fast-paced environment
• Detail-oriented and organized
• Previous experience in a customer service role is a plus

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Provide information about hotel services, amenities, and local attractions
• Assist guests with check-in and check-out procedures
• Handle guest inquiries and resolve any issues promptly and efficiently
• Maintain a clean and organized work area
• Follow company procedures and policies at all times

Skills

Communication skills

Customer service

Fast-paced environment

Detail-oriented

Experience in customer service

Education

High school diploma or equivalent

Job description

Career Opportunities with 44th & McDowell

A great place to work.

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Job Summary

We are seeking a part-time Guest Service Agent to join our team. The Guest Service Agent will be responsible for providing friendly and efficient customer service to all guests. This position requires excellent communication skills and a strong customer focus.

Qualifications

• High school diploma or equivalent
• Excellent communication skills
• Strong customer service orientation
• Ability to work in a fast-paced environment
• Detail-oriented and organized
• Previous experience in a customer service role is a plus

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Provide information about hotel services, amenities, and local attractions
• Assist guests with check-in and check-out procedures
• Handle guest inquiries and resolve any issues promptly and efficiently
• Maintain a clean and organized work area
• Follow company procedures and policies at all times

Schedule

This is a part-time position with flexible hours. Potential for evening and weekend shifts.