Guest Service Specialist - Front Desk

The Ray Hotel Delray Beach Curio Collection by Hilton; Delray Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

The Ray Hotel Delray Beach Curio Collection by Hilton is seeking a Guest Service Agent to greet and service guests while ensuring a high level of satisfaction. Responsibilities include registering guests, responding to requests, and addressing complaints effectively.

The ideal candidate should have a background in customer service and a high school diploma. Benefits include competitive wages, health insurance, paid time off, and various development programs.

Qualifications

• High School diploma or equivalent preferred.
• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet, register and service guests in a friendly manner.
• Resolve guest complaints and ensure satisfaction.
• Perform bookkeeping activities and balance accounts.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

The Ray Hotel Delray Beach Curio Collection by Hilton is seeking a Guest Service Agent to greet and service guests while ensuring a high level of satisfaction. Responsibilities include registering guests, responding to requests, and addressing complaints effectively.

The ideal candidate should have a background in customer service and a high school diploma. Benefits include competitive wages, health insurance, paid time off, and various development programs.