Guest Service Specialist: Fast-Paced & Welcoming

Cajun Funding Corp; Birmingham (AL); On-site; USD 12,000 - 18,000; Full time

Job summary

Church's Chicken is seeking a team member to serve customers courteously and efficiently while following operating standards. You will greet guests, take orders, handle payments, and ensure timely preparation and delivery of orders.

The role requires a high school diploma or GED and at least 6 months of related experience; strong interpersonal and basic computer skills are essential for success in a busy fast-paced setting.

Qualifications

• High school diploma or GED required.
• At least 6 months of experience related to duties.
• Excellent interpersonal and cash-handling abilities.

Responsibilities

• Greet customers warmly and provide courteous service.
• Take and fill orders within service time guidelines.
• Handle cash, count back change, and balance drawer at shift end.
• Address and resolve customer service issues promptly.
• Notify management of any problems or discrepancies.
• Maintain cleanliness and restock napkins, cups, and related supplies.
• Perform other duties as assigned by supervisors.

Skills

Customer service

Cash handling

Interpersonal skills

Fast-paced environment

Basic computer skills

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken is seeking a team member to serve customers courteously and efficiently while following operating standards. You will greet guests, take orders, handle payments, and ensure timely preparation and delivery of orders.

The role requires a high school diploma or GED and at least 6 months of related experience; strong interpersonal and basic computer skills are essential for success in a busy fast-paced setting.