Guest Service Shift Supervisor

Concessions International; Wisconsin; On-site; USD 19,000 - 28,000; Full time

Job summary

Concessions International in Wisconsin seeks a capable supervisor to support daily restaurant operations, oversee guest service, cash handling, food prep, and opening/closing duties. You will lead team members in the absence of management, ensure safety and hygiene standards, train associates, and maintain unit appearance while delivering superior guest experiences.

Strong communication and basic math skills are essential.

Qualifications

• High school diploma or GED required; supervisory experience preferred.
• Ability to read and understand instructions and communicate clearly.
• Certifications in ServSafe Food Safety and alcohol awareness are required.

Responsibilities

• Deliver superior guest service and greet guests promptly with a smile.
• Assist with cash handling, opening/closing duties, and daily operations.
• Oversee food preparation, storage, and hygiene according to standards.
• Train associates and monitor unit appearance and safety guidelines.

Skills

Customer service

Supervisory experience

Communication skills

Education

High school diploma or GED

Tools

ServSafe Certification

Job description

Concessions International in Wisconsin seeks a capable supervisor to support daily restaurant operations, oversee guest service, cash handling, food prep, and opening/closing duties. You will lead team members in the absence of management, ensure safety and hygiene standards, train associates, and maintain unit appearance while delivering superior guest experiences.

Strong communication and basic math skills are essential.