Guest Service Server — Upsell Pro & Team Player

InterContinental 62s Group plc; Chicago (IL); On-site; USD 19,000 - 20,000; Full time

Job summary

InterContinental 62s Group plc in Chicago is seeking a friendly server to provide food and beverage service to guests, upsell specials, and maintain a smooth flow of communication with the team. You will relay orders to the kitchen and present bills according to hotel standards.

Essential qualifications include fluent English, a high school diploma, basic food hygiene training, and TIPS certification. The role requires flexibility to work nights, weekends, and holidays, with an 8-hour shift.

Qualifications

• Must be able to speak and understand English.
• High School diploma or equivalent.
• Food Hygiene awareness and basic training.
• Ability to communicate in English with guests.
• Ability to compute basic mathematical calculations.
• Ability to provide legible written communication.
• Must be TIPS Certified prior to or after hire.

Responsibilities

• Serves food and beverage to guests in established service style and standard.
• Promotes image of the restaurant with impeccable manners and tact.
• Maintains constant flow of communication with the team.
• Recommends specials and upsells to guests.
• Relays orders to kitchen following established procedures.
• Monitors guests to fulfill additional requests.
• Keeps side station stocked and station clean.
• Assists Hostess with greeting and seating guests.
• Communicates politely to guests and to management.
• Sets and clears tables to standards, folds linen napkins.
• Handles cash and presents bills per hotel standards.

Skills

-English proficiency

Teamwork

Attention to detail

Customer service

Upselling

Education

High School diploma or equivalent

TIPS Certification

Job description

InterContinental 62s Group plc in Chicago is seeking a friendly server to provide food and beverage service to guests, upsell specials, and maintain a smooth flow of communication with the team. You will relay orders to the kitchen and present bills according to hotel standards.

Essential qualifications include fluent English, a high school diploma, basic food hygiene training, and TIPS certification. The role requires flexibility to work nights, weekends, and holidays, with an 8-hour shift.