Guest Service Representative-Westin RDU/Brier Creek

CMC Hotels; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Guest Service Representative to join their dynamic team. This role offers a unique opportunity to grow alongside the company, providing essential services to guests while ensuring a smooth check-in/check-out experience. The ideal candidate will possess strong customer service skills, a solid work ethic, and the ability to work independently. With a focus on personal and professional development, this position is perfect for those looking to make a significant impact in the hospitality sector. Join a team that values its people and fosters growth and success.

Benefits

Competitive wages based on experience

Monthly cash bonuses

Paid vacation

Holiday pay

401(k)

Qualifications

• Previous hotel experience is highly desired.
• Strong work ethic and a desire to succeed.

Responsibilities

• Providing expedient check-in/check-out service.
• Assisting in reaching monthly brand standard goals.

Skills

Customer Service

Communication Skills

Basic Accounting

Self-Motivation

Job description

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Guest Service Representative - Westin RDU/Brier Creek

Are you looking for a company you can "GROW" with? Look no further—CMC Hotels can provide this opportunity to you. We believe in growing people. Our people are the heart of our organization. The growth and success of our portfolio depend on our associates, who will be recognized, grow, and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Monthly cash bonuses
• Paid vacation
• Holiday pay
• 401(k)

Job Duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities
• Providing expedient check-in/check-out service
• Being knowledgeable of hotel property and in-house events
• Providing guests with information concerning hotel policies and amenities/services
• Assisting in reaching monthly brand standard goals related to customer service, employee training, and brand recognition

Job Requirements:

• Previous hotel experience is highly desired
• Self-motivated and able to work independently
• Strong work ethic and a desire to succeed
• A clean background check and reliable transportation are required
• Solid basic accounting and math skills, comfort with computers, and excellent customer service and communication skills