Guest Service Representative I - Hospitality

highway west vacations; Buellton (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Sick time

Paid holidays

Life insurance

Employee discounts

Job summary

Highway West Vacations in Buellton, CA is seeking a Guest Service Representative I in hospitality. You will welcome guests, assist with reservations, concierge services, and check guests in and out with a high standard of service.

This full-time, non-exempt role offers benefits including health insurance for employees, vacation and sick time, paid holidays, life insurance, and employee discounts; prior hotel/restaurant experience is preferred.

Qualifications

• 1–2 years hotel/restaurant experience.
• Dependable with impeccable attendance.
• Accurate with attention to detail and service orientation.
• Strong organizational and interpersonal skills.
• Excellent math and cash handling ability.
• Proficient in Word, Excel and PowerPoint.
• Able to work on feet for extended periods and flexible schedule.

Responsibilities

• Welcome guests and fulfill their requests, create reservations and provide concierge services.
• Check guests in and out with service that meets or exceeds expectations.
• Keep lobby area clean and welcoming.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Organizational skills

Punctuality

Interpersonal skills

Education

Associate degree in Hospitality Management or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Service Representative I - Hospitality

Full Time Clerical Sideways Inn, Buellton, CA, US

3 days ago Requisition ID: 1531

Job Title:Guest Service Representative

Company: Highway West Vacations

Status: Full-Time, Non-Exempt

Rate:$18.50 / Hr

Supervisor: Regional Director, General Manager

We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!

Job Description:

The Guest Service Representative (GSR) is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing concierge services and recommendations, and checking guests in and out of the hotel with a level of service that meets or exceeds guest expectations. The GSR is also responsible for keeping the lobby area clean and welcoming.

Requirements:

• 1-2 years hotel/restaurant experience
• Dependable, punctual, impeccable attendance record
• Accurate, attention to detail, service oriented
• Strong organizational skills
• Positive attitude, strong interpersonal and diplomatic skills
• Excellent math aptitude and cash handling ability
• Excellent communication and organizational skills.
• Proficient computer skills, including Word, Excel and PowerPoint.
• Must be able to work on feet for extended periods
• Must be able to work a flexible work schedule including evenings, weekends and holidays.
• Proof of eligibility to work in the United States

Preferred Qualifications:

• Associates degree in Hospitality Management or related field preferred.

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.