Guest Service Representative

RPM Raceway Stamford CT; Stamford (CT); On-site; USD 18,000 - 25,000; Part time

Job summary

RPM Raceway Stamford CT is seeking a guest-focused team member to help deliver an exceptional experience in a fast-paced entertainment venue. You will welcome guests, assist with check-in and reservations, register attractions, answer questions, and process transactions accurately to ensure smooth operations.

Ideal candidates bring strong communication skills, a positive attitude, attention to detail, and the ability to multitask.

Qualifications

• Outstanding communication and interpersonal skills.
• Positive attitude and strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Cash handling and customer service experience preferred.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Welcome guests and provide exceptional customer service.
• Assist with check-in, reservations, and attraction registration.
• Answer guest questions and resolve concerns with professionalism.
• Process transactions accurately and efficiently.
• Help create a fun, positive, and memorable experience for every guest.

Skills

Outstanding communication and Interper

Positive attitude and attention to det

Multitasking in fast-paced env

Cash handling & customer service

Evenings/weekends/holidays avail

Job description

RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM is an experiential entertainment experience leading with multi-level high speed go-kart racing, immersive gaming arenas and attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection.Recently recognized as one of Fast Company’s Most Innovative Companies, RPM Raceway continues to cement its status as a leader in the “competitive socializing” and gaming sectors.What You'll Do:Welcome guests and provide exceptional customer serviceAssist with check-in, reservations, and attraction registrationAnswer guest questions and resolve concerns with professionalismProcess transactions accurately and efficientlyHelp create a fun, positive, and memorable experience for every guestWhat We're Looking For:Outstanding communication and interpersonal skillsPositive attitude and strong attention to detailAbility to multitask in a fast-paced environmentCash handling and customer service experience preferredAvailability to work evenings, weekends, and holidays