Guest Service Pro - Front Desk & VIP Check-in | Daily Pay

Oconee Chamber; Eugene (OR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group is seeking a Guest Service Representative for Graduate by Hilton Eugene. This role welcomes guests, coordinates check-in/check-out, and ensures a smooth front desk operation in a fast-paced environment.

The position offers full-time hours with a focus on exceptional guest service and team collaboration. Employees enjoy a flexible, employee-focused workplace, Daily Pay, telemedicine, health insurance options, 401k with company match, PTO, and more as part of a robust

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• High School education or equivalent.

Responsibilities

• Greets guests with personal recognition.
• Review arrival lists and assemble welcome amenities.
• Escort VIPs and assist with check-in/check-out procedures.
• Answer phones promptly and assist or transfer as needed.
• Handle cash with proper cash handling procedures and report discrepancies.
• Keep front desk clean and organized.
• Assist with lobby activation as needed.
• Protect guest PII data and follow privacy protocols.
• Gather required ID documents and payment methods on arrival.

Skills

Basic computer skills

Effective verbal and written comms

Guest service orientation

Education

High School education

Job description

Schulte Hospitality Group is seeking a Guest Service Representative for Graduate by Hilton Eugene. This role welcomes guests, coordinates check-in/check-out, and ensures a smooth front desk operation in a fast-paced environment.

The position offers full-time hours with a focus on exceptional guest service and team collaboration. Employees enjoy a flexible, employee-focused workplace, Daily Pay, telemedicine, health insurance options, 401k with company match, PTO, and more as part of a robust