Guest Service Pro | Front Desk & VIP Arrivals

Joella; Newark, Northern (OH, KY); Hybrid; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group's Cherry Valley Hotel in Ohio is seeking a part-time Guest Service Representative to warmly greet guests, assist with check-in, answer phones, and help with lobby activities. This role emphasizes personal recognition and a high standard of hospitality.

You will support guest needs, process payments, and contribute to a team dedicated to an inclusive, guest-first culture. Prior front desk experience is preferred; daily pay options available.

Qualifications

• Basic computer skills required for front desk tasks and property systems.
• Clear written and verbal communication abilities for guest interactions.
• Strong customer-service mindset to exceed guest expectations.

Responsibilities

• Greet guests with personal recognition on arrival.
• Answer phones promptly and route inquiries appropriately.
• Assist with lobby activation and guest needs throughout the shift.
• Handle cash and banking per cash-handling procedures.
• Maintain clean front desk area and ensure smooth check-in/check-out.

Skills

Basic computer skills

Effective written and verbal comms

Guest service excellence

Education

High School diploma

Job description

Schulte Hospitality Group's Cherry Valley Hotel in Ohio is seeking a part-time Guest Service Representative to warmly greet guests, assist with check-in, answer phones, and help with lobby activities. This role emphasizes personal recognition and a high standard of hospitality.

You will support guest needs, process payments, and contribute to a team dedicated to an inclusive, guest-first culture. Prior front desk experience is preferred; daily pay options available.