Guest Service Pro - Flexible Shifts, Fast-Paced Eats

The Cheesecake Factory

Kansas City (MO)

On-site

USD 10,000 - 21,000

Full time

38 hours ago
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Benefits offered by this job

Paid vacation
Sick time
Medical coverage
Dental coverage
Vision coverage
Prescription coverage
Virtual care
GED/Associate degree programs
Training & growth
Employee discounts
Recognition awards
HELP Fund
Community involvement
Fortune recognition

Job summary

The Cheesecake Factory in Kansas City, MO is seeking energetic Servers to provide welcoming, attentive service in a fast-paced environment. You will guide guests through the menu, enter orders in a POS system, coordinate with the kitchen, and ensure timely, accurate service with a focus on guest satisfaction.

Earn $7.50–$15.00 per hour plus tips, with flexible scheduling and opportunities for growth. Benefits include vacation, health coverage options, and employee recognition within a supportive

Qualifications

  • At least 12 months serving experience in a full-service restaurant.

Responsibilities

  • Warmly greet guests, creating a welcoming guest experience.
  • Build rapport through casual conversation while providing attentive service.
  • Orchestrate dining experiences in alignment with our defined service standards.
  • Take and enter accurate orders using a POS system.
  • Deliver food and drinks with speed and a sense of urgency.
  • Fill and refill beverages, clear tables, and manage multiple tables.
  • Process payments accurately, including cash handling and credit/debit transactions.
  • Follow instructions, procedures, and alcohol service guidelines.
  • Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
  • Work well under pressure with a positive, patient attitude.

Skills

Customer service
Multitasking
Cash handling
POS system
Communication
Team player

Tools

POS system

Job description

The Cheesecake Factory in Kansas City, MO is seeking energetic Servers to provide welcoming, attentive service in a fast-paced environment. You will guide guests through the menu, enter orders in a POS system, coordinate with the kitchen, and ensure timely, accurate service with a focus on guest satisfaction.

Earn $7.50–$15.00 per hour plus tips, with flexible scheduling and opportunities for growth. Benefits include vacation, health coverage options, and employee recognition within a supportive

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