Guest Service Pro — Fast-Paced Growth Path

15995 City Of Bell McDonald's; Bell Gardens (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free meal every shift

$100 referral bonus for referrals who

Leadership training and advancement

Flexible schedules

Job summary

RPL McDonald’s is looking for a Guest Service Team Member to handle front counter, mobile orders, kiosk support, and drive-thru handout. You will keep the lobby clean and guest-ready while resolving guest issues quickly and professionally.

You will deliver memorable greetings and service, aiming for positive VOICE survey mentions. Stay fast, focused, and coachable while working in a team that values growth and ownership.

Qualifications

• Excellent customer service and hospitality skills.
• Ability to stay calm and composed under pressure.
• Punctual, reliable and takes ownership.

Responsibilities

• Manage front counter, mobile orders, kiosk support, and drive-thru handout.
• Keep the lobby clean, stocked, and guest-ready.
• Resolve guest issues quickly and professionally.
• Deliver friendly greetings and thank-yous to guests.
• Aim for positive mentions in VOICE surveys.
• Work fast, stay sharp, and remain coachable.

Skills

Customer service

Communication

Teamwork

Reliability

Job description

RPL McDonald’s is looking for a Guest Service Team Member to handle front counter, mobile orders, kiosk support, and drive-thru handout. You will keep the lobby clean and guest-ready while resolving guest issues quickly and professionally.

You will deliver memorable greetings and service, aiming for positive VOICE survey mentions. Stay fast, focused, and coachable while working in a team that values growth and ownership.