Guest Experience Pro - Flexible Hours & Growth

McDonald's Restaurants Limited; Newark (DE); On-site; USD 11,000 - 15,000; Full time

Job summary

Dukart Management, an independent McDonald’s franchisee serving Delaware and Maryland, seeks a Guest Experience Specialist. You’ll welcome guests, guide orders, and ensure speedy, accurate service, whether at the counter or drive-thru.

You’ll be supported with hands-on training, growth opportunities, and a team-first culture. This on-site role offers flexible schedules and opportunities to build customer-service and leadership skills.

Qualifications

• Must be friendly and reliable, with strong people skills.
• Willingness to learn and adapt in a fast-paced environment.
• Able to handle guest feedback professionally.

Responsibilities

• Greet guests and assist with orders in a friendly, professional manner.
• Assemble and package orders accurately.
• Keep service areas clean and organized.
• Collaborate with team to ensure hot, fresh, accurate meals.
• Handle guest concerns and help resolve issues.

Skills

Reliability

Energy

People skills

Communication

Job description

Dukart Management, an independent McDonald’s franchisee serving Delaware and Maryland, seeks a Guest Experience Specialist. You’ll welcome guests, guide orders, and ensure speedy, accurate service, whether at the counter or drive-thru.

You’ll be supported with hands-on training, growth opportunities, and a team-first culture. This on-site role offers flexible schedules and opportunities to build customer-service and leadership skills.