Guest Service Pro - Fast, Growth-Oriented Front Desk Role

15995 City Of Bell McDonald's; Bell Gardens (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Pay $20/hr

Free meal every shift

50% off meals when off shift

$100 referral bonus for everyone you</

Job summary

R&L Arciniaga McDonald's is seeking a Guest Service Team Member to deliver fast, friendly hospitality and own the guest experience from the counter to the drive-thru. You will handle orders, resolve issues, and create wow moments for every guest.

Join a team that values urgency, professional appearance, accountability, and opportunities for growth through training and leadership paths. This is an entry point to a rewarding career with our franchise.

Qualifications

• You stay calm and clear under pressure.
• You're confident, direct, and people-first.
• You're reliable, punctual, and take ownership.
• You thrive in team environments.
• You maintain a professional appearance and tone.
• You want growth, not just hours.

Responsibilities

• Manage front counter, mobile orders, kiosk support, and drive-thru handout
• Keep the lobby clean, stocked, and guest-ready
• Resolve guest issues quickly and professionally
• Deliver memorable greetings, service, and thank-yous
• Earn positive mentions in VOICE surveys
• Work fast, stay sharp, and remain coachable

Skills

Customer service

Communication

Teamwork

Punctuality

Professional appearance

Job description

R&L Arciniaga McDonald's is seeking a Guest Service Team Member to deliver fast, friendly hospitality and own the guest experience from the counter to the drive-thru. You will handle orders, resolve issues, and create wow moments for every guest.

Join a team that values urgency, professional appearance, accountability, and opportunities for growth through training and leadership paths. This is an entry point to a rewarding career with our franchise.