Guest Service Lead – Full-Time, Growth & Perks

Busch's Fresh Market; South Lyon (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K with company match

Daily Pay available

Job summary

Busch’s Fresh Market in South Lyon, MI is hiring a Guest Service Manager Assistant (Full Time) to oversee guest service operations as the person in charge. This on-site role requires strong leadership, organization, and communication skills and offers daily pay and a generous 401K with company match.

You will train and develop associates, ensure policy compliance, assist guests, and help achieve service and labor objectives.

Qualifications

• High school diploma.
• Previous experience in a retail environment.
• Proficient leadership skills.
• Proficient organization and planning skills, especially to manage multiple deadlines and projects.
• Proficient communication and interpersonal skills, including written, verbal and listening skills.

Responsibilities

• Oversee all aspects of guest service operations as person in charge.
• Exemplify key concepts of hospitality when interacting with guests, associates, and community.
• Ensure adherence to check cashing, refund, and store charge policies and procedures.
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchases.
• Assist guests with questions, purchases, store charges, and special orders.
• Assist associates in achieving service and labor objectives as directed by GSM.
• Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area).
• Provide input to GSM concerning associate performance and department conditions.
• Deliver clear expectations and follow-through on assigned tasks in GSM’s absence.
• Assist in training and development of associates.

Education

High school diploma

Job description

Busch’s Fresh Market in South Lyon, MI is hiring a Guest Service Manager Assistant (Full Time) to oversee guest service operations as the person in charge. This on-site role requires strong leadership, organization, and communication skills and offers daily pay and a generous 401K with company match.

You will train and develop associates, ensure policy compliance, assist guests, and help achieve service and labor objectives.