Guest Service Lead — Full-Time

Busch's Inc.; Michigan; Hybrid; USD 17,000 - 26,000; Full time

Benefits offered by this job

401K with company match

Daily Pay available

Job summary

Busch's Inc. is hiring a Guest Service Manager Assistant for a full-time, on-site role at our Canton, MI location. The position oversees guest service operations, supports hospitality standards, and ensures policy compliance while guiding associates toward service and labor objectives.

Starting wage up to $19.20/hr with experience, with benefits including a 401K match and Daily Pay availability. Join our family-owned Michigan team focused on great food and guest satisfaction.

Qualifications

• High school diploma required.
• Previous experience in a retail environment.
• Leadership and customer service skills.
• Strong organization and planning abilities.
• Excellent written and verbal communication.

Responsibilities

• Oversee guest service operations as GSM in charge.
• Exemplify hospitality in interactions with guests, associates, and community.
• Ensure adherence to check cashing, refund, and store charge policies.
• Ensure compliance on WIC, EBT, alcohol, and tobacco purchases.
• Assist guests with questions, purchases, store charges, and special orders.
• Assist associates in achieving service and labor objectives as directed by GSM.
• Ensure daily maintenance of checkout area and hospitality station.
• Provide input to GSM concerning associate performance and department conditions.
• Deliver clear expectations and follow-through in GSM's absence.
• Assist in training and development of associates.

Skills

Leadership

Organization

Communication

Interpersonal skills

Education

High school diploma

Job description

Busch's Inc. is hiring a Guest Service Manager Assistant for a full-time, on-site role at our Canton, MI location. The position oversees guest service operations, supports hospitality standards, and ensures policy compliance while guiding associates toward service and labor objectives.

Starting wage up to $19.20/hr with experience, with benefits including a 401K match and Daily Pay availability. Join our family-owned Michigan team focused on great food and guest satisfaction.